Frequently Asked Questions
Everything you need to know about our research peptides, storage, shipping, payments, and ordering.
All of our research peptides are manufactured to a minimum purity of 99%+, verified through independent third party HPLC MS testing.
For long term storage, keep lyophilized powder peptides refrigerated at 2 to 8°C or frozen at -20°C. Once reconstituted, store in the refrigerator and use within 3 to 4 weeks for optimal stability. Avoid repeated freeze thaw cycles.
Use bacteriostatic water, also known as BAC water, for reconstitution. Gently inject the water down the side of the vial, not directly onto the powder. Allow it to sit for a few minutes, then gently swirl rather than shake. The peptide should dissolve completely into a clear solution.
We ship UK wide from our local warehouse. Standard shipping typically takes 2 to 3 business days. Express shipping is available for next day delivery if ordered before 1pm. All orders are shipped in discreet packaging.
Due to the nature of research chemicals and quality assurance protocols, we cannot accept returns once products have left our facility. If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.
No. All products sold on this website are strictly for in vitro laboratory research and educational purposes only. They are not intended for human consumption, veterinary use, or any therapeutic application. Please see our full disclaimer for details.
We accept direct bank transfer using our trusted partner Wallid Pay. This provides a direct link to your online banking and autofills the payment details on the customer side to remove the risk of sending funds to the wrong bank account. It is 100% safe, trusted, and widely used across the industry.
Currently, we only ship within the UK to ensure fast delivery and avoid customs complications. This also allows us to maintain the integrity of our products during transit.